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johnboy

Unable To Open Storyist Files

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I'm running into issues opening properly saved files and the only workaround seems to be to go to backup folder to find a version that will open. Today I see error, "The document “Returning.story” could not be opened." and have seen "The document could not be opened. No further information is available" Any idea what is going on?

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Hi Johnboy,

 

It's hard to tell without more information. Is the file stored on a flash drive or other removable drive?

 

If you'd like, I'd be happy to take a look at the file for you. I'll PM you my email address. It would also be useful to know which versions of Storyist and OS X you're using.

 

-Steve

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Steve,

 

Thanks...I'm probably ok without any more research...it looks like if the file on Dropbox won't open (that's a common denominator) then I open the backup, save as to overwrite the dropbox file and it works from then on. So as long as I can get one copy of the file open, I'm ok...I think... :-)

 

Thanks for the offer. I would rather believe that the issue is OSX rather than Storyist. (Mac OSX 10.6.8 and Storyist 2.4.2 and the current iPad version)

 

John

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