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Showing results for tags 'Troubleshooting'.
Every time I click on the Characters and Settings tabs (and any of their sub groups) Storyist crashes. Clicking on the Chapters and Images does not cause it to crash. I just bought the latest version today. I'm running Storyist on Mac. Anyone else having this issue or know how to fix it? Thanks!
I cannot save a file. I get the message: The document “Name” could not be saved. The file doesn’t exist. The file is listed in my Finder file under documents and in a usb back up. I need urgent help because I cannot save the file to any location. I made a rough copy but desperately need to figure out what happened.
I opened the Dropbox app on my father's iPad to show him some of my projects and none of my files were there, so I went to the storyist homepage on my iPad and pressed the quick sync button. It claimed that it was backing up my projects, and that they were going to Dropbox, and then suddenly four of my five projects DISSAPEAR. I've been quick syncing, and after my initial scare with it taking too long they started syncing really quick. This is because, I assume, nothing was ever really backing up to dropbox. So now I have an empty Dropbox folder due to an error with the software (not because I haven't been backing up my files) and four projects that are simply gone. I'm using storyist for junowrimo and have now faced three massive problems with the software in less than three weeks. I'm ready to throw in the towel all together, which is a shame because I really enjoy using storyist to write. It offers many useful features that would be great if they actually worked as advertised. Please help me as urgently as possible, Simone