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Blank Screen on IPad app.


Jess

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I have been using my Storyist today to write a short story. But now, when I want to check my work all I get is a blank screen whatever I press. Nothing shows up and it appears that everything has gone.

I am using iPad 2 with the Storyist App. My iPad is not updated to iOS 5.

What have I done wrong and how can I put it right?

 

Thank you

Jess.

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Hi Jess,

 

Unless you did something drastic (like restoring your iPad from a backup), your files are still there. If you can go to the home screen, try this:

  1. Go back to the home screen.
  2. Double tap the home button to bring up the app tray.
  3. Press and hold the Storyist icon until the red delete button appears.
  4. Press the red button.
  5. Locate the Storyist icon and tap it to launch it.

You should see your project and data.

 

If you can't get to the home screen, it means that your iPad crashed (which is likely an iOS bug), you can restart your iPad using Apple's instructions.

 

-Steve

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