Where did my keyboard go?

[Shandor]

I have no idea what I did to make my keyboard disappear. I have tried a dozen things to try to get it back. I tried:

 

• swiping up to pull the keyboard up
• pressing each of the keys still shown. they just did what they do
• leaving the manuscript and trying a different one
• leaving the book and coming back
• leaving the app and coming back
• leaving the app, removing it from the background and restarting the app
• leaving app, removing it from background, and restart ipad

I cant seem to get my keyboard back. Any idea?

 

[Steve]

Hi Shandor,

 

From the screenshot, it looks like like your iPad thinks it is paired with a Bluetooth keyboard. You can either locate the keyboard and turn it off or go to Bluetooth pane the Settings app and have your iPad "forget" the device.

 

-Steve

[Shandor]

huh, I'll check that, but I do not have a BT keyboard. I was happily typing and it all of a sudden did this. I'll let you know.

[thewitt]

I don't think it's s Bluetooth keyboard. The Bluetooth icon is not displayed on the top of the screen.

[Steve]

Hi Shandor,

 

OK. If that's not it (the screenshot you posted looks exactly like Storyist should when an external keyboard is used), send an email to the support address and we'll dig in and see what is going on.

 

-Steve

[thewitt]

This is what I get when my external keyboard is attached.

 

Note the Bluetooth icon in the top bar. It's not in his screen shot.