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CristyD

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  2. Printing with mac catalina

    in Troubleshooting

    Posted

    Okay!

    Sad to inform I did everything you asked and now it won't print at all, not even the three pages it use to. I down loaded 4.2.2 ,and my printer set up says 'any printer'.

    It doesn't work.

    I hope I don't have to wait until more people have this happen to them to be able to have a solution provided to me.

    I have a lap top and a desk computer. As my stories are in the iCloud of Storyist I can access them from either one, and sadly I can't print from either on of the computers. 

    I truly believe it's your software, if not, how come I can print form other formats google.docs, word, etc...?

    Thank you!

  4. Printing with mac catalina

    in Troubleshooting

    Posted

    I already tried and from the pdf it only prints three pages as well.  I even tried printing three pages at a time, and still  it will only do the first three and not a single page more.  And it is happening in all my manuscripts, I have many. 
    This is a new issue. It was not like this before. So I'm wondering if this is not an issue of Storyist's software.

    The version I have is Storyist 4.2.3

    And the printer is HP Color Laserjet CP5225dn

     

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