dennis7490 Posted January 3, 2013 Report Share Posted January 3, 2013 steve, This time nothing helped. I have an external back-up, but something is surely amiss. the program opens fine. It seems to be this file that doesn't open every now and then. Link to comment Share on other sites More sharing options...
Steve Posted January 3, 2013 Report Share Posted January 3, 2013 Hi Dennis, OK, please send the file that is giving you trouble to the support address. I'll take a look right away. -Steve Link to comment Share on other sites More sharing options...
dennis7490 Posted January 3, 2013 Author Report Share Posted January 3, 2013 What is the support address? Link to comment Share on other sites More sharing options...
Steve Posted January 3, 2013 Report Share Posted January 3, 2013 Hi Dennis, It's listed on the support page (in a form that makes it harder for spammers to get ). -Steve Link to comment Share on other sites More sharing options...
dennis7490 Posted January 17, 2013 Author Report Share Posted January 17, 2013 Steve, Happened again. I already took care of it with my back-up file. But, I think (could be wrong) that this happens because I keep importing from FD after I finish writing for the day, then deleting the old draft. I clean out the trash each time, too. Just a thought. ciao, Dennis Link to comment Share on other sites More sharing options...
Steve Posted January 21, 2013 Report Share Posted January 21, 2013 Hi Dennis, OK, please send along the affected file and I'll take a look. If you're uncomfortable sending the file, could you try to reproduce the issue with one of the templates? Unfortunately, I can't reproduce your results here, so it probably has something to do with a specific sequence of steps in your workflow (which I've tried to follow) or your configuration. Seeing the file would help greatly. -Steve Link to comment Share on other sites More sharing options...
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