I've never used trial version before...

[Sanghoon]

[Steve]

Hi Sanghoon,

It looks like you're running last year's special NaNoWriMo trial version, which expired on December 15th.

You can download the regular trial version from https://update.storyist.com/downloads/Storyist.dmg, which will start your trial period when you first launch it.

-Steve

[Yann]

Hi steve, just to notice that i had the exact same problem as Sanghoon (trial expired, special NaNoWriMo) i first thought there is a wrong link  on your website that direct to the wrong trial file from the mac page : https://storyist.com/mac/

But the link you gave https://update.storyist.com/downloads/Storyist.dmg also direct to a version saying that "This special NaNoWriMo trial version expired on December 15, 2019?

For now i found a way to not have this problem by downloading the App Store version but i fear you may lost some customers here

Sincerely

Yann

[Palaver]

Plus one on this, highly frustrating to download a trial and not be allowed to run it because it expired!

[Anysia]

Still a problem. Storyist 4 download link is to the NaNoWriMo version that expired Dec. 2019.

[Steve]

Hi Anysia,

Could you let me know where in the world you're downloading from? I don't see a problem in the US, but the content is hosted by Amazon, and it's possible that they served an outdated version to you. I can reset the cache if that's the case.

Here are a couple of things to check:

1. Make sure that you're opening the correct Storyist.dmg file. If you've downloaded Storyist in the past (say, for example, during the last NaNoWriMo), you may have multiple versions of the file in your Downloads folder.
2. If you have multiple versions of Storyist on your computer and you're opening the app by clicking on a document, make sure you're opening the correct version. 

-Steve